Refund Policy

This Refund Policy outlines the terms and conditions governing refunds for products and services purchased through ZARNAVIONEX via zarnavionex.pro. We are committed to transparency, fairness, and customer satisfaction.

Eligible Items

Refunds may be granted for products or services that meet the following criteria:

• Items delivered in defective or damaged condition.
• Incorrect items delivered due to fulfillment error.
• Services not rendered as described in the purchase agreement.
• Subscription charges made in error or duplicate transactions.

Refund Timeframe

Refund requests must be submitted within 14 calendar days from the date of purchase or service activation. Requests received after this period may not qualify for reimbursement.

Once approved, refunds are typically processed within 5–10 business days, depending on your original payment method and financial institution.

Refund Procedure

1. Submit a written request via email to our support team.
2. Include your order number, purchase date, and reason for refund.
3. Attach supporting documentation if applicable.
4. Await confirmation and further instructions from our team.

Conditions

• Proof of purchase is required.
• Items must not be altered, misused, or intentionally damaged.
• Refunds are issued to the original payment method only.
• Partial refunds may apply where services were partially delivered.

Non-Refundable Items

• Completed consulting sessions or fulfilled digital services.
• Downloadable digital materials once accessed.
• Promotional or discounted purchases marked as final sale.
• Refund requests submitted beyond the stated timeframe.

Contact Information

For all refund inquiries, please contact our support department:

ZARNAVIONEX
Email: [email protected]
Phone: +1 (307) 482-9146
Address: 1209 Orange Street, Wilmington, DE 19801, United States